System Support
Client Background: IT Solution Provider
Industry: IT
Location: Nearby LRT Ampang Park
Headcount: 1
Tenure: Permanent
Remuneration: basic + bonus
Responsibilities:-
· Involves in the delivery of telecom software project.
· Provide 2nd level support and required remote standby for operational support.
· Support maintenance tasks, including troubleshooting customer complaints, system health check, system backup, voucher creation and etc.
· Liaison with external parties and vendor to support and manage network for implementation and operational task.
· Translate business requirement into detail network deliverable.
· Work closely with Product and Regulatory for new requirements and support.
· To support multiple clients at a time.
Requirements:-
· Fresh graduates are encouraged to apply.
· Must know computer
· Required language: English & Mandarin
· Resourceful, good analytical and problem-solving skills with positive customer service attitude.
· Self-motivated, team work and able to work independently.
· Minimum SPM qualifications
· Night shift allowance provided
If you are interested in the position, kindly apply directly online by clicking on the “Apply” button. Thank you.
Sub Specialization : Information Technology;IT Helpdesk Type of Employment : Permanent Minimum Experience : Fresher Work Location : Kuala Lumpur
EPS Malaysia - Recruitment & Outsourcing Agency
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