HR Analyst - New - 11M
Responsibilities:
• Partnership with internal stakeholder to develop and maintain benefit service excellence.
• Deliver high value services across the employee hire to retire lifecycle, from benefit enrollment to termination.
• Benefit vendor management including SOW, SLA establishment, payment process management.
• Maximize the value of benefit delivery through providing expertise support for benefit program delivery, global new benefit policy communication and implementation. Truly bring client’s people deal to life.
• Manage high profile benefits escalations, assess root cause, implement solutions to reduce escalations and improve processes.
• Adherence to Compliance/local regulations.
• Manage Benefit metrics, take ownership to identify gap and develop action plan.
• Provide an exceptional experience through innovation, simplification, and digitization.
• Assist Payroll, Mobility and Tax office in taking care of the envelop from the reception, scanning & sharing with owner teams, printing the softcopies, and arranging the courier and Wet Signature when required for Malaysia.
• Partner with Country P&C team for collecting hard copy form from employee, scanning, and sharing with program team, arranging the courier to Singapore office for p-filing purpose.
Qualifications:
• 2-3 years of experience in Human Resources / Benefits roles
• Can do attitude.
• Strong sense of responsibility and ownership and a proactive attitude.
• Strong capability of interpersonal skills, stakeholder management and influencing abilities.
• Much experienced in project management, and cross-function collaboration.
• Thrive in an environment with an agenda for change, growth, and innovation. Can demonstrate the ability to operate continually at an up-tempo pace in a dynamic, fast-moving culture.
• Excellent written and verbal communications
• Knowledge of HR business, benefit policy and local regulation.
• Able to discern, organize, and convey complex problems and solutions.
• Bachelor’s degree or equivalent experience
Adecco Personnel Sdn Bhd
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