Job vacancy Customers Service

• Manages customer inquiries and complaints via phone, online chat, and email, ensuring resolution in accordance with company procedures.
• Identifies and escalates complex issues to senior team members, maintaining a positive, empathetic, and professional manner
• Accurately enters and updates customer interactions, transactions, and feedback in the company's system.

The Successful Applicant

• Fresh graduates are encouraged to apply.
• Fluency in both English and Japan (verbal and written) is essential. This position is exclusively for native Japanese The company will assist in applying for the employment pass/working visa required to work in Malaysia.
• Previous experience in customer service is advantageous.
• Shifts are scheduled from either 9am to 6pm or 8am to 5pm Malaysia time, five days a week, including weekends and public holidays.

What's on Offer

• Exposure to working with counterparts internationally
• Opportunity to be part of a globally renowned organisation
• MNC working environment

ContactJessie GanQuote job refJN-062024-6467258Phone number+60 3 2302 4031

29 Sep, 2024 (89 days left)